Business Process Automation with Artificial Intelligence in Leeds

Practical AI systems for repetitive office and operational tasks

We build automation tools that handle data entry, scheduling and reporting, cutting manual work for teams across Leeds. Straightforward setup, clear reporting, no unnecessary complexity.

  • Serving Leeds and 9 surrounding districts
  • 14 automation services covering different departments
  • Typical reply time to a request: 4 hours
  • 22 specialists, operating since 2011
Service area: Leeds
Hours: Mon-Fri 09:30-16:30, Sat 09:30-15:00, Sun closed
Request a Consultation View FAQ
Office workspace showing automated business process dashboard in use

About Sigoxi

Sigoxi was set up in Leeds in 2011 to help local businesses handle repetitive office work with software instead of extra headcount. In the early years the work was mostly spreadsheet macros and basic scripting for small retailers and trades firms around the city. As tools for automated data processing and pattern recognition became reliable enough for daily use, the company shifted its focus toward that kind of work, starting with invoice sorting and stock alerts before moving into wider process automation.

Fifteen years on, the business is still based on Otley Road and still works mainly with organisations across Leeds and the surrounding areas. The team has grown to 22 people covering software development, data handling and client support. Over that time the company has taken on 2,640 clients and completed 4,367 separate jobs, from single-task scripts to multi-department workflow overhauls. Just under 1,000 of those clients have come back for further work, which says more about ongoing needs than about any fixed outcome.

Sigoxi office workspace in Leeds

Mission and Approach

The mission is straightforward: reduce the manual, repetitive parts of running a business so staff can spend time on work that actually needs a person. Sigoxi does not present this as a wholesale change to how a company operates. Most projects start with one process — invoicing, scheduling, reporting or customer replies — and expand only if the client wants that.

The company currently offers 14 distinct services, ranging from document processing to chat-based customer support tools. Each engagement begins with a short review of the client's existing workflow, followed by a written scope before any build work starts. Typical first response to an enquiry is within 4 hours during business days.

Sigoxi team reviewing automation workflow
9 districts served across Leeds and nearby areas
4,367 jobs completed since the company started in 2011
993 clients returned for a second automation project

Plain-language scoping

Every project is described in a written brief without technical jargon, so the client knows exactly what is being built before work starts.

Fixed, tested handovers

Systems are tested against the client's own sample data before going live, and documentation is left with the client, not just the developer.

Local, direct contact

Clients speak to the person working on their case rather than a call centre, and support stays with the same small team throughout.

Team Contacts

Daniel
Workflow Analyst

Maps out a client's existing processes and identifies which tasks are worth automating first.

Priya
Client Support Lead

Handles enquiries, testing feedback and day-to-day questions once a system is running.

Services

Fourteen distinct services covering process mapping, workflow automation and AI integration for firms operating in and around Leeds. Each engagement starts with a review of current tools before any system is changed.

Process Mapping

We document existing workflows across departments, identify repetitive tasks and produce a clear diagram showing where automation can reduce manual handling and time spent on routine paperwork.

From £650

AI Chatbot Setup

A trained conversational tool handling customer queries, order status checks and basic support tickets, connected to your existing helpdesk software and available outside standard office hours.

From £980

Email Workflow Automation

Incoming correspondence gets sorted, tagged and routed to the right person automatically, cutting the time spent forwarding messages manually across sales, support and finance teams.

From £540

Invoice Processing

Documents are scanned, data extracted and entries pushed into your accounting package, reducing typing errors and the backlog that builds up during busy trading periods.

From £720

HR Onboarding Automation

New starter paperwork, contract generation and induction scheduling are linked into a single sequence, so hiring managers spend less time chasing signatures and forms.

From £890

Sales Reporting Dashboards

Live figures pulled from your CRM and spreadsheets into one dashboard, updated automatically each day, giving managers a clear view without manual data collation.

From £1,150

Inventory Alerts

Stock levels are monitored continuously with automatic reorder notifications sent to suppliers, reducing the risk of running short on frequently used materials or parts.

From £610

Appointment Scheduling

Clients book directly into staff calendars through a linked online form, with reminders sent automatically by text or email to reduce missed appointments.

From £480

Customer Feedback Analysis

Survey responses and reviews are gathered from multiple channels and summarised automatically, highlighting recurring themes without staff reading each entry individually.

From £560

Financial Forecasting Tools

Historical sales and cost data feed into a model that produces monthly projections, helping owners plan cash flow without building spreadsheets from scratch each quarter.

From £1,340

Compliance Document Tracking

Renewal dates for policies, certificates and contracts are tracked automatically, with reminders sent well before expiry so nothing lapses unnoticed during a busy month.

From £700

Order Fulfilment Automation

Orders placed online are routed straight to picking and dispatch systems, with tracking updates sent to customers automatically, cutting manual data entry at each stage.

From £830

Data Cleansing Services

Duplicate records, outdated entries and formatting errors are identified and corrected across your databases, improving accuracy before any automation project begins.

From £590

System Integration

Separate software tools used across a business, from accounting to stock control, are connected so data passes between them without staff re-entering figures twice.

From £1,050

Frequently Asked Questions

Answers to the questions we hear most often from businesses in Leeds looking into automation of their operations with artificial intelligence tools.

It means replacing manual, repetitive tasks with software that can make decisions or process data on its own. This can cover invoice processing, customer enquiry sorting, scheduling, stock level tracking, or report generation. We assess your current workflow, identify which steps take up the most staff time, and build or configure a system that handles those steps without constant supervision. Since 2011 we have completed 4,367 such projects across 14 different service areas, so the approach is adapted to what the task actually requires rather than a fixed template.

No. Most systems we set up are built to be managed by regular office staff after a short handover session, usually under an hour. We provide documentation in plain language and remain reachable for follow-up questions. Our team of 22 specialists handles the technical maintenance side, including updates and monitoring, so your staff only interact with the parts relevant to daily operations, such as approving flagged items or reviewing summary dashboards.

Timelines depend on how many systems need to connect and how much existing data has to be organised first. A single-task automation, such as sorting incoming email enquiries, can be running within one to two weeks. Larger projects covering several departments across the 9 districts we cover in and around Leeds typically take four to eight weeks, including testing periods. We give a written estimate after the first consultation, once we understand the scope.

We have worked with retail outlets, small manufacturers, property letting agents, professional services firms, and logistics operators, among others. Over 2,640 clients have used our services in total, roughly 176 per year, spread across 14 distinct service categories. The common factor is repetitive administrative or data-handling work that follows a predictable pattern. If a task involves reading, sorting, comparing, or forwarding information according to set rules, it is usually a candidate for automation.

Existing spreadsheets, booking systems, and databases are usually kept in place. Automation tools are built to connect to them rather than replace them outright, unless the software itself is outdated and causing problems. We map out data flows before making changes, and nothing is migrated or altered without a backup being taken first. Clients keep access to their original files throughout the process, and we walk through the changes step by step before anything goes live.

Our typical reply time is within 4 hours during business hours, Monday to Friday 09:30 to 16:30 and Saturday 09:30 to 15:00. We are closed on Sunday, so enquiries sent then are answered the following working day. The first reply usually includes a short set of questions about your current process, which helps us prepare a more useful response ahead of a call or site visit in Leeds.

Yes, quite often. Of our 2,640 clients to date, 993 have returned for a second project, usually to automate a different part of their operation once the first system has settled in. This tends to happen a few months after the initial rollout, once staff are comfortable with the new workflow and start noticing other repetitive tasks worth addressing. We keep records of each client's setup, so follow-up work builds on what is already in place rather than starting from scratch.

Request a Consultation

Fill in the form below and our team in Leeds will get back to you, typically within 4 hours during business hours.

Contact Details

Located off Otley Road, within easy reach of the surrounding Leeds business districts.

View on map

Business Hours

Monday to Friday: 09:30-16:30

Saturday: 09:30-15:00

Sunday: closed

Disclaimer

The information on this page is provided as is and is accurate to our knowledge at the time of publication. Details about services, pricing and processes described here may change without notice as Sigoxi updates its operations. Nothing on this page should be treated as formal legal, financial or technical advice; we recommend verifying specific requirements with a qualified professional before making business decisions. Sigoxi accepts no liability for errors, omissions or outdated information encountered on this site, and content should be read as general guidance rather than a binding commitment.